TEAM CHARTER

Team Name:	3. Version:	4. Subject:
ASQ Healthcare Division PH SIG	1	Special Interest Group Charter
Problem / Opportunity Statement:
Establish and grow a team of professionals focused on identifying, implementing and expanding the effectiveness of public health departments to support the health of local, national and global communities
Team Sponsor: ASQ Healthcare Division	7. Team Leader: Grace L. Duffy, LSSMBB,
CMQ/OE

8. Team Members:	Area of Expertise:
Swami Reyes	Executive training, strategic management, revenue optimization, operational excellence, public health/non- profit management.
Alberto Araujo	Quality Manager in a functional HD
Grace Paranzino	PI methodologies, strategic planning, public health, academia
Donna Gillespie	Joint Commission leadership, experience in H/C
Bruce Johnson	Strategic planning, performance improvement, general h/c, community, social services
Annette Mercatante	Medical care delivery, public health interventions, and local public health administration
Cristina Bisson
Process Improvement aim (Mission):
To provide a forum for professionals involved in the delivery of public health quality and effectiveness, patient care and administration. To operationalize, standardize and drive solution strategies to improve efficiencies and capacity agility for the public health community.
Scope (Boundaries):
Focused on issues related to application and administration of health and operational standards specific to the public health community.

Customers (primary and other):	Customer Needs Addressed:
Public, payers, ASQ-HCD members
Public Health Officials (PHO), Public health staff, ACOs, hospital systems, Government and International Health Institutions, Federal Government Agencies Primary Care Physicians and Patient Centered Medical Homes
Objectives:
Design and development of a template Quality Management System for local health departments
Preventive, proactive, suggestions for medicine overlapping the QMS structure related to public health
Integration of new legislative health standards into considerations for QMS and proactive community methods
Action oriented activities to share with HCD and other ASQ membership communities; e.g. training, webinars, learning events, and other activities showing how to apply the Quality Management System and related skills in real situations.
Success Metrics (Measures):
Partner with public health organizations, NACCHO, ASTHO, PHAB, etc. Supply templates to HCD website

Authoring white paper for ASQ to use to disseminate to other public health organizations and leadership

13 A. Proposed Marketing Activities for SIG visibility within the healthcare industry
Promote joint seminars/ workshops to
National & state PH professional associations
National & state healthcare professional associations
National & state behavioral healthcare professional associations
Federal government agencies, ATSDR
Government & International Health & Environmental Institutions

Write articles for ASQ and the associations magazines and websites
Provide communications promoting our seminars and consulting to these markets
Continue to look for RFP opportunities		
14. Considerations (Assumptions / Constraints / Obstacles / Risks):	
This is a volunteer team of professionals with limited time and resources to expend on this Special Interest Group	
15. Available Resources:	16. Additional Resources Required:	
Professional knowledge, skills and abilities, Healthcare Division teleconference number, Draft QMS from
Orlando Health Department, HCD website, newsletter and other communication channels.		
17. Key Milestones:		Date:		
Initiation of SIG		4/30/2013		
Publication of PH SIG Charter on PH SIG webpage HCD website	8/1/13		
Initiation of QMS project for local public health organizations	9/17/13		
18. Communication Plan (Who, How, and When):				
Documents on SharePoint site. To be saved as .doc files below Windows 7 version.	
19. Key Stakeholders:	Area of Concern (as it relates to the Charter):		
Public			
ASQ HCD/QMD			
Public health departments		
ASTHO, NACCHO, PHAB, etc.		
Hospitals, ACO’s, payers		
Healthcare providers		
Federal Government Agencies		
Government and International Health Institutions